Behaviour Policy and Procedure

Voxly Tuition | Maths, English & Science Tuition Centre

This policy was formally adopted by the Management of Voxly Tuition on 25th June 2026. It will be reviewed annually by the management team and will remain in effect unless and until the Management notifies the Institute of any amendments.

This document should be read in conjunction with our Safeguarding and Child Protection Policy and Grievance Resolution Policy and Procedures.

Name Designation Date and signature
Miss. Hadiya NaveedDirector

 

Hadiya 24-06-2026

Mr. Ali NaveedSetting Manager

 

Ali Naveed 24-06-2026

Ms. Kulsom KhanSupervisorK Khan 24-06-2026

Voxly Tuition Behaviour Policy and Procedure:

Introduction

The behaviour chart serves as a visual tool to help Tutors, Department Supervisors, Head of Department, and Management quickly assess pupils’ learning behaviour without disrupting lessons.

Even the youngest pupils, including emergent readers, can easily understand the colour-coded system:

  • Green = Good behaviour
  • Red = Unsatisfactory behaviour

Positive behaviour is consistently encouraged, reinforced, and rewarded throughout Voxly Tuition. All children begin each day “On Track” and are motivated to remain there through praise, stickers, individual or group points, and other tangible rewards.

This system reinforces to children that all adults across the Tuition Centre deserve respect. Conversely, any staff member may apply sanctions as appropriate—whether during class time, breaks, lunchtime, or at dismissal—to promote the desired behaviours across the entire institute.

Sanctions for Inappropriate Behaviour

  • Children who fail to adhere to Tuition Centre rules will face the following consequences:

    Step 1: First Warning

    • Verbal reminder and a ‘DOT’ placed under “CAUTION”.
    • A specific time frame is given for the child to get “BACK ON TRACK”.
    • Example: “Ali, you have 1 minute to get back to work.”


    Step 2: Second Warning

    • Name moved to “CAUTION” with another verbal caution.
    • An additional time frame is provided for the child to correct their behaviour.
    • Example: “Ali, I’ve asked you to get back to work and stop talking. You have one more minute to settle down.”


    Step 3: Third Warning

    If a third warning is necessary, the child’s name is moved to “RED ALERT”.

Professional Discretion

Staff may exercise professional judgement and discretion regarding individual children who may require additional time away from their class to settle down, stop being distracted (or distracting others), and regain composure. The child in question will be expected to complete the same work as their class to the same standard. Tutoring staff will intermittently check to ensure compliance.

Persistent Inappropriate Behaviour

If inappropriate behaviour persists after the above steps:

    • Fourth Warning will not be issued.
    • The student will be expelled from the institute.
    • Fees or deposits may not be refunded.

Legal Framework

This policy acknowledges Voxly Tuition’s legal duties under the Equality Act 2010, particularly in safeguarding all pupils, including those with Special Educational Needs and Disabilities (SEND). Sanctions for inappropriate behaviour are applied in accordance with the Department for Education’s Guidance for Department Supervisors, Head of Department, and school staff.

As per DfE guidance, staff have the power to correct and discipline pupils for misbehaviour occurring within the institute and, in some circumstances, outside it.

Appendix 1: Promoting Positive Behaviour

Creating a supportive and affirming learning environment involves:

  • Using positive, motivational language with all children.
    • Example: “Great to see you sharing with your classmates—well done!”

  • Using positive body language, such as thumbs up, smiling, and affirmative facial expressions.
  • Maintaining an ongoing reward system using stickers, points, and praise throughout the day.
  • Focusing on specific behaviours that need modifying or reinforcing, and rewarding positive actions daily at the start of each session.
  • Teaching the language of cooperation by modelling appropriate phrases:
    • “May I have a pencil please?” followed by “Thank you.”

  • Facilitating peer interactions by modelling appropriate requests:
    • “May I ride the bike after you please?” and coaching the other child to respond: “Yes, you may in 5 minutes when I’ve finished.”

  • Allowing children time to adjust before transitioning between activities, especially when moving from a highly engaging task—typically giving a 3–5 minute warning.

Appendix 2: Responsibilities Regarding Mental Health and Wellbeing

Voxly Tuition plays a vital role in supporting the mental health and wellbeing of both pupils and staff. We develop approaches tailored to the needs of our pupils, helping them settle into routines and comply with procedures—thereby enabling staff to remain calm, composed, and effective in their work.

We are under a statutory duty to promote the welfare of our pupils, which includes:

  • Preventing impairment of children’s health or development.
  • Taking action to enable all children to achieve the best outcomes.

Central to this is engaging staff and pupils in experiences and activities that build resilience, self-reflection, and empathy.

Our approach to good mental health and behaviour forms part of a consistent whole-institute strategy, promoting:

    • Positive relationships with each other and with God.
    • Self-care, self-esteem, and mental and physical health.
    • The philosophy of Healthy Body, Healthy Mind, Healthy Spirit.

Key Elements of Our Approach

  • Positive Behaviour and Attitude – Linked to our Golden Rules and Ethos.
  • Willingness to Make Amends – Encouraging conversation over confrontation and seeking help when needed.
  • Interventions – Applying strategies to restore balance and resolution.

Three Levels of Support

  1. Prevention – Creating a safe, calm environment where mental health problems are less likely to develop, and equipping pupils and staff with resilience to manage life’s challenges.
  2. Early Support – Helping pupils and staff access evidence-based interventions and assistance at the earliest opportunity.
  3. Early Intervention – Identifying issues promptly and providing effective support to address presenting problems.

All policies are consistent with our duties under the Equality Act 2010.

Appendix 3: Positive Handling

Addressing Pupils Posing a Danger to Themselves or Others

If the need arises to apply Positive Handling to a pupil who is violent, throwing a tantrum, or displaying seriously inappropriate behaviours—such as refusal, defiance, confrontation, opposition, intimidation, or disrespect—staff are expected to follow the Tuition Centre’s Positive Handling Policy and Procedures. These are shared and demonstrated during annual staff induction and inset sessions.

Staff are strongly advised to seek support from another adult when calming a child who is aggressive, resistant, violent, or disruptive and potentially posing harm to themselves or others.

Before any physical intervention is used, other strategies must be attempted to defuse the situation. Positive handling should only be used when absolutely necessary.

Strategies to Pre-empt Difficult Situations

  • Change the environment.
  • Alter routines as appropriate.
  • Focus on diversion, reassurance, and communication.
  • Involve parents and carers.
  • Reward progress (“You’re really doing well—keep it up!”).
  • Address key behavioural difficulties and clearly identify the behaviour we want to see.

Non-Physical Interventions

Staff may choose not to make a physical intervention but can still reduce risks by:

  • Showing care and concern, acknowledging unacceptable behaviour, and requesting alternatives using negotiation and reason.
    • Example: “I’ve seen you make better choices before.”
  • Giving clear directions for pupils to stop.
  • Reminding them of rules and likely outcomes.
  • Removing an audience to de-escalate the situation or moving vulnerable pupils to safety.
  • Making the environment safer by moving furniture and removing objects that could be used as weapons.
  • Using positive touch to guide, escort, or redirect pupils to a less pressured area.
  • Using a calm voice, humour, and reassurance.
    • Example: “I know you can do this.”
  • Listening to the child.
  • Offering withdrawal options.
  • Changing the member of staff dealing with the situation.
  • Involving senior staff (Supervisor/Head of Department).

Staff Conduct During Incidents

When faced with a child who has lost control, is angry, or highly distressed, staff members must:

  • Remain calm and under control.
  • Try to stabilise the situation to prevent escalation.
  • Take every effort to diffuse the situation to prevent the child from becoming more aggressive or a danger to themselves or others.

Management expects all staff to apply this behaviour policy consistently and rigorously in all situations warranting it—within or outside of class—for the health, safety, and safeguarding of all children and staff.

Use of Equipment

The sharing of equipment is not permitted.

Pupils Must Not:

  • Share stationery such as pens, pencils, rubbers, or rulers.
  • Borrow or use other people’s personal items, including water bottles, cups, or PE clothing.
  • Share Chromebooks, keyboards, mice, headphones, or any other technical equipment in any single session.

All equipment must be carefully cleaned and disinfected after each use across all sessions.

Use of Toilets

Toilets must be time-tabled for monitoring purposes.

Pupils Must:

  • Practise good hygiene by washing hands thoroughly for 20 seconds with running water and soap, drying them completely afterwards.
  • Follow social distancing as much as practicable in toilet areas and on entry/exit.
  • Always seek consent from a member of staff during lessons before using the toilet.
  • Staff will organise toilet visits in groups for monitoring and management purposes.

Special Caution for Inappropriate Behaviour

Anyone—child or adult—found to be deliberately or intentionally spitting or coughing at or towards another person without taking the required precautions (covering the nose and mouth with a tissue or elbow) will be dealt with in accordance with this Behaviour Management Policy.

Such actions will be considered a deliberate act that compromises the health and safety of the Tuition Centre community.

  • For pupils: The child will be placed under investigation, and their parent or carer will be called in.
  • For staff: Any such infringement will be dealt with in line with the Staff Code of Practice and Disciplinary Procedures.